Shipping Policy
At Zepinas it’s our goal to make your ordering process as efficient as possible. Learn about our shipping policies and procedures below to ensure that you are always pleased with your purchases.
Business Days
Orders are processed & shipped Monday to Sunday, excluding federal holidays in the United States. If your order is placed after the shipping cut-off time of 5 PM, it’ll be processed the following business day. We are closed on the following U.S. holidays and orders won’t be processed on these days:
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- Juneteenth
- 4th of July
- Labor Day
- Columbus Day
- Veteran’s Day
- Thanksgiving
- Christmas
Shipping Locations
At this time, we provide shipping exclusively within the United States. We do ship to Alaska and Hawaii; however, we are currently unable to deliver to PO boxes or military addresses.
Shipping Cost & Time Frames
After placing your order, please allow 3-4 business days for processing before shipment. Rest assured, we will strive to process and ship your order as swiftly as possible.
Once the processing period is complete, your order will be shipped and is expected to arrive within 5-7 business days. Please be aware that shipping times may vary based on the destination and any unforeseen circumstances. For all orders, a flat shipping fee of $8.00 will be applied and added to your total during checkout.
Return Policy
Your ultimate satisfaction with Zepinas is our goal! Therefore, we gladly accept a return of any item purchased at https://zepinas.com upon receiving it within 25 days of the purchase date. Please review our Return Policy page for detailed instructions on how to initiate a return and for information on eligible products.
Contact Us
For any additional questions about our shipping policy or other concerns, don’t hesitate to contact our customer support team. Reach us at [email protected] , and we aim to respond within 24-48 hours.